Preparatory Arrangements
Service Overview
Plan and Details
Clear Access to Treatment Areas | Move furniture, boxes, and stored items away from walls, skirting boards, and cupboards so our technician can reach every affected area easily. |
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Store Food, Utensils & Dishes | Cover or store exposed food, dishes, and cooking utensils, and clean kitchen surfaces before the appointment to keep everything safe and hygienic. |
Protect Pets, Fish & Plants | Keep pets away from the treatment area during and after the visit, cover fish tanks, and move sensitive plants outside if advised by our technician. |
Vacating the Property (If Required) | For some treatments, our technician may recommend that residents or staff leave the property for a short period, which we will confirm in advance. |
Popular Question
It depends on the type of treatment. For most residential visits, someone over 18 should be present to give access and answer any questions, but our technician will let you know if the property needs to be vacated for a period.
We recommend completing preparatory steps, such as clearing access areas and storing food, on the same day as your appointment, ideally a few hours before our technician arrives.
Most treatments allow you to return shortly after the technician finishes, once surfaces have dried or ventilation is complete. Our technician will confirm the exact waiting time based on the treatment used.
Our technician can guide you through any last-minute preparation on-site where possible. Contact us before your appointment if you have questions so we can help you get ready in time.
